The clear vision shared by all IMI businesses has established a focused business strategy and direction for all future development. There is a strong emphasis on communication, particularly in achieving all-employee understanding and support for the strategy as it applies to each and every individual's role. The working environment is collaborative and supportive of initiative and imagination.

Our employees are encouraged to fulfil their potential, both personal and professional, and are given relevant developmental opportunities to maximise their skills and experience. We believe this to be the best route to meeting our customers' needs and to adding value to our business. Personal creativity and flexibility, within a clear framework, are essential ingredients in achieving our business strategy, especially as we work in ever-closer partnerships with our customers in developing markets such as Eastern Europe and China.

We have strong cultural, ethical and social values and recognise and act on our responsibilities to the Group's various stakeholders. At the local level informal and formal communication is encouraged in all our businesses. On a regional level an annual European Communications Forum enables representatives from our main European locations to participate in discussing transnational business issues. We strive to achieve timely, consistent and coherent communication both internally and externally, and welcome and react to constructive feedback in order to improve our performance wherever possible.