QA Workflow Supervisor

IMI plc
We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Role Overview

The QA Workflow Supervisor is responsible for the co-ordination of work through the QA and QC Teams by maintaining close communication with company planning functions.

This involves awareness and communication of inspection and documentation pack creation capacities and the priority setting of these functions to align with company planning requirements.

The QA Workflow Supervisor should be the single point of contact for the planning of the QA and QC teams daily work priorities, allowing the QC Inspectors and QA Administrators to concentrate on quality related activities in an independent and consistent manner without undue production pressures

Key Responsibilities

Duties will include but not be limited to:

·         QA and QC Team representative at Business Planning Meetings (BPM).
·         Single point of contact for all QA & QC planning and capacity requirements.
·         Organising and planning jobs for QC lab and dye-pen based on BPM information, project managers & team leaders requests or by using available data.
·         Daily monitoring and moving of QC related NCRs, ensuring updates are fed back to the planning and projects teams.
·         Organising ad hoc inspection to support investigations; typical requirements arise from process capability studies, customer returns, NCR containment activities, supplier issues and new product introductions.
·         Arrangement of external inspection resources such as ultrasonic inspection, dye pen and visual inspection as required to meet business needs.
·         Arrangement of internal PMI testing by QC Inspectors as required to meet business needs. 
·         Close liaison between planning, projects and QC Inspectors to ensure pre-planned external witness inspections on behalf of customers are conducted in a smooth and controlled manner.
·         Liaison with QA & QC Teams regarding overtime to support business requirements.
·         Support departmental improvement projects from a planning and capacity perspective.
·         Perform other such duties commensurate with the nature and level of the post as may be reasonably required.
Critical Competencies for Success
·         Highly organised with proven experience in a planning related function within a manufacturing organisation.
·         Ability to communicate effectively across different areas of the business.
·         Ability to negotiate and discuss conflicting demands in a calm and professional manner.
·         Ability to manage own time and deliverables effectively.
·         Comfortable working alone and as an effective member of a multifunctional team.
·         Demonstrates a consistent, assertive and dependable approach, with the ability to effectively ensure customer requirements are prioritised while managing production schedule expectations.
Desirable Competencies 
·         Previous knowledge of working within a quality related environment.
·         Experience of working with customers and external agencies/ authorities.
·         Proven record of strong communication skills within a large multi-disciplined team.

IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds