A leading global provider of process control solutions had been suffering with major quality and delivery issues with an existing supplier of acrylic bonded manifolds.
Building upon an existing relationship with the customer, the IMI Precision team in Farmington, USA quickly responded to the customer’s challenge by creating a bespoke multi-layered manifold, delivering prototypes for testing. The resulting sales opportunity is significant.
The team worked to ensure that the customer’s quality issues were resolved in the prototypes and that they could commit to a delivery timeframe. The prototypes were successfully accepted, and IMI Precision are now working with the customer to meet demand.
