We provide knowledge, expertise, and intellectual property. Our world-class applications engineering expertise provides our customers with the right support to solve their problems.
Our success is fuelled by our diverse and talented workforce. We invest in our employees, providing continuous learning and career development.
We commit to operational excellence, maintaining state-of-the-art manufacturing facilities and technology to deliver high-quality products.
We take community engagement very seriously. We aim to build strong, positive relationships in the communities we operate in, and contribute to social welfare.
We recognise the importance of preserving natural resources and minimising our environmental footprint. We strive to reduce our environmental impact and support our customers to do the same.
We manage financial resources, making investments in innovation and operational efficiency to achieve sustainable tprofitable growth.
Commercial Excellence
We drive growth by creating more value for our customers – through premium service, technical support and disciplined sales execution. This helps us grow share and unlock new opportunities for value creation.
Market-led innovation
We solve unmet customer needs with scalable, high-impact solutions. Our test-and-learn approach helps us accelerate what works and drive growth in structurally attractive markets – supported by disciplined M&A that further strengthens our capabilities.
Continuous improvement
We look at every aspect of our execution to better serve customers and embed excellence. By optimising our footprint, operations and supply chains, we reduce complexity and waste to reinvest in organic growth. We also manage our portfolio actively – investing in what performs, and reshaping where it doesn’t.
Our enablers
Talent and engagement
Developing and retaining our key people and attracting high-quality, diverse talent, as well as having a highly engaged workforce, enables us to deliver excellent service to our customers.
Digital
We actively develop connected products and digital tools to improve our value and service to customers.
Sustainability
We focus on supporting the sustainability goals of our customers, as well as ensuring we improve our sustainability and energy efficiency.
Our business model
Routes to market
– Direct
– Aftermarket
Routes to market
– Direct
– Aftermarket
– Distribution
Routes to market
– End user specification
– Project sales
– Retrofit
– Wholesalers
Routes to market
– Direct
– Aftermarket
Routes to market
– Direct
Value creation for our stakeholders
Supporting over 35,000 customers with their most acute problems.
Employee engagement remains high (2023: 77%).
We delivered 11% compound annual growth in adjusted basic earnings per share over a five-year period (2023: 12% over 4-years).
Around 7,000 suppliers with partnerships that demonstrate long-term trust built over time.
29% reduction in carbon intensity since 2019, and we supported our customers in reducing their environmental impact.
We engage with governments and regulators on relevant industry issues.