Overview
Delivering sustainable solutions to our customers is a crucial element of our growth strategy. By prioritising innovation in new products and continuously improving our existing portfolio, we are able to provide high-quality solutions that effectively address our customers’ challenges.
Key 2025 priorities
– Focus on material selection to improve performance and reduce our environmental impact
– Further EPD and Life Cycle Analysis for our products, thus demonstrating to our customers our environmental credentials
Collaborative design and impact assessment
We work closely with our customers from the early design phase to understand the impact of our new products. This collaboration helps us develop strategies to improve performance and efficiency before production begins. By optimising product performance and minimizing environmental impact, we reduce waste and lower greenhouse gas emissions. Our innovative product designs also enhance end-of-life recycling, contributing to the circular economy.
Sustainability and customer satisfaction
We continuously enhance our product sustainability assessment process using tools like lifecycle analysis. Customer satisfaction is key, and we use tools such as Net Promoter Score (NPS) to ensure our products meet or exceed expectations. In the Process Automation sector, we collaborate with Engineering, Procurement, and Construction companies (EPCs), licensors, and end-users to tailor our solutions to their needs.
Operational excellence
Our goal is to deliver products on time with industry-leading quality while minimising environmental impact. We consider carbon emissions in new product sourcing and maintain high standards through lean manufacturing processes. 96% of our manufacturing locations are ISO9001 Quality Management certified. We involve employees in driving improvements in quality, lead time reduction, raw material usage, and more, using lean methodology and continuous improvement tools.
Product stewardship
In the Transport sector, we follow Advanced Product Quality Planning (APQP) procedures and integrate sustainability tools into our processes. We design products to meet high standards and ensure long lifespans, minimising environmental impact. Our careful material selection ensures products like valve bodies are durable and sustainable.
Supply chain management
Our supply chain sustainability covers our entire operational footprint. We include sustainability and compliance criteria in our engineering process and ensure our suppliers share our ethical values. We work with suppliers to responsibly source conflict minerals and enhance our greenhouse gas monitoring capabilities (Scope 3). We collaborate with suppliers to reduce the carbon footprint of our products and support our customers' sustainability commitments.
Please click here to view our policies
IMI in Action
Life at IMI: Tracy Coleman
As one of the founders of our Global Menopause Support Group and a strong advocate for learning and development, Tracy Coleman is passionate about creating spaces where people can talk openly, learn from one another, and feel supported.
Welcoming our new cohort of Future Leaders
We believe developing the leaders of tomorrow means building more than technical skill. It’s about cultivating curiosity, adaptability, and purpose. It means trusting early talent to contribute from day one – giving them the tools, exposure, and support to thrive.
Innovation grounded in close customer partnerships
Solving the toughest industry challenges starts with one thing: partnership. Even when we sell individual products, they’re rarely off-the-shelf. Most of what we deliver is customised – tailored to the specific needs of each customer and application, at speed and scale.