We provide knowledge, expertise, and intellectual property. Our world-class applications engineering expertise provides our customers with the right support to solve their problems.
Our success is fuelled by our diverse and talented workforce. We invest in our employees, providing continuous learning and career development.
We commit to operational excellence, maintaining state-of-the-art manufacturing facilities and technology to deliver high-quality products.
We take community engagement very seriously. We aim to build strong, positive relationships in the communities we operate in, and contribute to social welfare.
We recognise the importance of preserving natural resources and minimising our environmental footprint. We strive to reduce our environmental impact and support our customers to do the same.
We manage financial resources, making investments in innovation and operational efficiency to achieve sustainable tprofitable growth.
Our business model
Customer satisfaction
We provide world-class engineering expertise and excellent customer service. We have deep applications knowledge and know-how. We have market-leading brands.
Market-led innovation
We solve acute customer problems by developing innovative new products and solutions. We work in teams to rapidly validate the problem, create the solution and test customer willingness to pay. We build scalable operation processes to deliver quality products on time to customers.
Complexity reduction
We continue to simplify and improve our global manufacturing footprint and demonstrate a resilient supply chain to support our customers.
Our enablers
Sustainability
We focus on supporting the sustainability goals of our customers, as well as ensuring that we improve our sustainability through our ESG initiatives.
Talent and engagement
Developing and retaining our key people and attracting high-quality diverse talent, as well as having a highly engaged workforce enables us to deliver excellent service to our customers.
Digital
We actively develop connected products and digital tools to improve our value and the service we offer to customers.
Routes to market
– Direct
– Aftermarket
Routes to market
– Direct
– Aftermarket
– Distribution
Routes to market
– End user specification
– Project sales
– Retrofit
– Wholesalers
Routes to market
– Direct
– Aftermarket
Routes to market
– Direct
Value creation for our stakeholders
Supporting over 35,000 customers with their most acute problems.
Employee engagement remains high at 77% (2022: 80%).
We delivered 12% compound annual growth in adjusted basic earnings per share over a 4-year period.
Around 6,000 suppliers with partnerships that demonstrate long-term trust built over time.
29% reduction in carbon intensity since 2019, and we supported our customers to reduce their environ
We comply with the laws and regulations applicable to our business.