Industry 4.0 at the centre of New Product Development
Digitisation is at the centre of IMI Precision Engineering’s New Product Development process where investment is being focused on product control and data monitoring. This in essence, allows our products to be used as integrated components in a customers’ connected application.
During the year the division expanded its portfolio of high performance, platform and bespoke products which offer enhanced digital capability and connectivity. New connected products include a range of electric actuators which are expected to launch in Spring 2019 at Hannover Messe, the world leading technology trade fair.
Digital technology is providing a competitive dynamic in IMI Precision’s commercial activities. The division’s IMI Norgren ExpressTM App, which enables customers to find and buy products quickly and easily using their smartphone, is now available worldwide. This efficient and effective digitised customer service, which provides access to over half a million parts, is enhancing our customer support offering.